Stratford Waterways Information Centre (S.W.I.C)

Welcome aboard the William James, Stratford Waterways Information Centre for Stratford-Upon-Avon, the River Avon and surrounding areas. SWIC is based in the Bancroft Basin in Stratford. The boat is open through the summer months and provides information for tourists, locals and boaters such as leaflets, tourist information, gifts and souvenirs and even has a small meeting room which can be hired for personal use.

The William James is a toll station for both Canal and River Trust and Avon Navigation Trust where boaters can purchase short term licences for the River Avon navigation.

SWIC – Opens 1st April – 31st October

Opening hours are :


Spring and Summer 8am – 5pm 

Autumn 8am – 4pm 

To get in touch with an enquiry or request, please call the Duty Manager – 07584086321


William James is the 3rd name given to this boat, initially called Ragdoll II and has since been changed from Millennium Swiftsure to William James. William James was a railway promoter in his time for Stratford areas. Born in Henley-in-Arden on 13th June 1771 – 10th March 1837, he spent his life dedicated to the railway system and also shared his fathers interest with the Inland Waterways, of which he helped with navigation on the river for his transportation of coal. He held shares in the Upper Avon Navigation Company.


If you would like to volunteer to help with the Stratford Waterways Information Centre on board, you can get in touch with us and let us know when you would like to volunteer. You can help on board with serving our daily customers and throughout your day or period of working on board learn knowledge on the River Avon and the Stratford upon Avon area. You can even volunteer on a regular basis on board the William James.